CHORES & CO TERMS AND CONDITIONS
Effective Date: 9 August 2026
Last Updated: 9 August 2026
These Terms and Conditions ("Terms") govern your access to and use of the Chores & Co website, application, products, and services.
By creating an account, accessing, or using Chores & Co, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use the Services.
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1. ABOUT CHORES & CO
Chores & Co ("Chores & Co", "we", "us", or "our") provides a digital service designed to help users manage and organise chores and related information.
Our Services are available through:
Website:
www.choresandco.com
Application:
app.choresandco.com
These Terms apply to all users of the Services.
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2. ACCEPTANCE OF THESE TERMS
By using the Services, you confirm that:
• You have read and understood these Terms;
• You agree to comply with these Terms;
• You will use the Services lawfully;
• Any information you provide is accurate to the extent necessary to use the Services; and
• You have the legal capacity to enter into these Terms.
If you are using Chores & Co on behalf of another person, household, organisation, or entity, you confirm that you have authority to accept these Terms on their behalf.
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3. YOUR ACCOUNT
Certain features of Chores & Co require you to create an account.
You are responsible for:
• Providing an accurate email address;
• Maintaining access to your account;
• Keeping account credentials and authentication information secure;
• Not sharing access to your account in a way that compromises its security; and
• Notifying us if you believe your account has been accessed without authorisation.
You are responsible for activity carried out through your account unless the activity resulted from circumstances outside your reasonable control.
We may suspend or restrict an account where we reasonably believe that it has been compromised, misused, or used in violation of these Terms.
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4. USE OF THE SERVICES
You agree to use Chores & Co only for lawful purposes and in accordance with these Terms.
You must not:
• Use the Services for unlawful purposes;
• Attempt to gain unauthorised access to the Services or another user's account;
• Attempt to bypass security or authentication measures;
• Interfere with the operation of the Services;
• Introduce malicious software, code, or other harmful material;
• Reverse engineer, decompile, or attempt to extract source code from the Services except where permitted by applicable law;
• Scrape, copy, reproduce, or systematically extract substantial portions of the Services without permission;
• Use automated systems to overload or interfere with the Services;
• Use the Services to transmit unlawful, abusive, fraudulent, defamatory, or harmful material;
• Attempt to access information belonging to another user; or
• Use the Services in a manner that could damage Chores & Co or its users.
We reserve the right to restrict access where we reasonably believe these Terms have been breached.
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5. USER CONTENT AND INFORMATION
You may enter information into Chores & Co as part of using the Services.
You remain responsible for the information you enter into the Services.
You represent that you have the right to provide any information you submit.
You should not enter information that you are not authorised to use or disclose.
Chores & Co does not claim ownership of information that you enter into the Services merely because you use the Services to store or process that information.
You grant Chores & Co the limited rights necessary to process and display your information solely for the purpose of providing the Services.
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6. PRIVACY
Our collection and processing of personal information is described in our Privacy Policy.
By using the Services, you acknowledge that personal information may be processed in accordance with our Privacy Policy.
Our Privacy Policy forms part of these Terms.
Privacy Policy:
www.choresandco.com/privacy-policy
The Privacy Policy explains, among other things:
• What information we collect;
• How information is used;
• How information is protected;
• How PayFast processes payments;
• How Supabase supports our infrastructure;
• How Firebase may support notifications;
• Your privacy rights; and
• How to request deletion or access to your information.
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7. SUBSCRIPTIONS AND PAID SERVICES
Some Chores & Co features or Services may require payment.
Where a paid subscription or service is offered, the applicable price and billing frequency will be displayed before you complete your purchase.
By purchasing a paid Service, you authorise the applicable payment provider to process the payment.
Payments are processed through PayFast.
Chores & Co does not store your underlying payment card or banking credentials in our application database.
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8. PRICING
Prices for Chores & Co Services will be displayed on the applicable website or application before purchase.
We reserve the right to change prices for future purchases or subscription periods.
Where a price change affects an existing recurring subscription, we will provide appropriate notice where required by applicable law.
Any applicable taxes, duties, or charges will be handled in accordance with applicable law.
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9. BILLING AND RECURRING PAYMENTS
Where Chores & Co offers recurring subscriptions, the subscription may automatically renew according to the billing period disclosed when you subscribe.
You are responsible for ensuring that your payment information remains valid with the payment provider.
If a recurring payment fails, we may suspend or restrict access to paid features until payment is successfully completed.
The exact payment and recurring-payment process may be subject to PayFast's terms and conditions.
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10. CANCELLATION
You may cancel a subscription or paid Service in accordance with the cancellation process made available through Chores & Co or the relevant payment provider.
Cancellation generally prevents future charges but does not necessarily result in an automatic refund for a period that has already been paid for.
Where applicable consumer-protection legislation gives you a cancellation, cooling-off, or refund right, those rights will apply.
Nothing in these Terms is intended to exclude or restrict a consumer right that cannot lawfully be excluded or restricted.
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11. REFUNDS
Refunds will be handled in accordance with:
• The applicable Chores & Co refund policy;
• The terms presented at the time of purchase;
• Applicable consumer-protection legislation; and
• Any mandatory rights available to you under applicable law.
Where a refund is approved, it may be processed through the original payment method or payment provider where technically and legally appropriate.
Chores & Co does not guarantee refunds except where required by applicable law or expressly stated in the applicable purchase terms.
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12. FREE TRIALS AND PROMOTIONS
From time to time, Chores & Co may offer free trials, discounts, promotional pricing, or other offers.
Unless otherwise stated:
• Promotional offers are subject to the conditions displayed when the offer is made;
• We may limit or withdraw an offer where permitted by law;
• A free trial may convert into a paid subscription if this is clearly disclosed before the trial begins; and
• You remain responsible for cancelling a trial where cancellation is required to prevent a subsequent charge.
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13. SERVICE AVAILABILITY
We aim to keep Chores & Co available and functioning reliably.
However, we do not guarantee that the Services will:
• Always be available;
• Be uninterrupted;
• Be completely error-free;
• Be free from technical defects; or
• Always be compatible with every device, browser, operating system, or internet connection.
The Services may occasionally be unavailable because of:
• Maintenance;
• Updates;
• Security measures;
• Technical failures;
• Third-party service interruptions;
• Internet or telecommunications failures;
• Events outside our reasonable control; or
• Other circumstances that make continued operation impractical or impossible.
We will take reasonable steps to restore affected Services where possible.
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14. THIRD-PARTY SERVICES
Chores & Co relies on certain third-party services to provide and operate the Services.
These may include:
• Supabase — application and database infrastructure;
• PayFast — payment processing; and
• Firebase / Google — notifications and related application functionality.
Third-party services may have their own terms, conditions, privacy policies, and service limitations.
Your use of a third-party service may therefore also be subject to that provider's terms.
Chores & Co is not responsible for independent services, systems, outages, policies, or actions of third-party providers beyond our reasonable control.
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15. INTELLECTUAL PROPERTY
The Chores & Co name, branding, logos, website, application, software, design, interface, content, graphics, functionality, and other materials provided by Chores & Co are owned by or licensed to Chores & Co and are protected by applicable intellectual-property laws.
Except as expressly permitted by these Terms or applicable law, you may not:
• Copy;
• Reproduce;
• Modify;
• Distribute;
• Sell;
• Lease;
• License;
• Publish;
• Reverse engineer; or
• Create derivative works from
Chores & Co's intellectual property without our prior written permission.
Your use of the Services does not transfer ownership of Chores & Co intellectual property to you.
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16. USER CONTENT
You retain ownership of content and information that you submit to the Services to the extent that you have ownership rights in that content.
You grant Chores & Co a limited, non-exclusive, worldwide licence to host, store, process, reproduce, and display that information solely to the extent reasonably necessary to provide, maintain, secure, and improve the Services.
This licence ends when the relevant information is deleted, except where continued processing or retention is required by law or reasonably necessary for legitimate technical, security, dispute-resolution, or legal purposes.
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17. FEEDBACK
If you voluntarily provide suggestions, ideas, feedback, or recommendations regarding Chores & Co, you agree that we may use that feedback to improve the Services without owing you compensation, provided that doing so does not disclose your personal information contrary to our Privacy Policy.
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18. SECURITY
We take reasonable steps to protect the Services and information processed through them.
However, you acknowledge that no online service can guarantee complete security.
You are responsible for taking reasonable precautions when accessing the Services, including protecting access to your email account and any authentication credentials.
You must notify us promptly if you believe your account has been compromised.
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19. NO PROFESSIONAL OR FINANCIAL ADVICE
Unless expressly stated otherwise, Chores & Co provides organisational and management tools and does not provide legal, financial, accounting, medical, tax, or other professional advice.
Information generated or displayed through the Services should not be treated as professional advice.
You are responsible for determining whether information provided through the Services is appropriate for your circumstances.
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20. ACCURACY OF INFORMATION
We aim to provide reliable and functional Services, but we do not guarantee that all information displayed by the Services will always be complete, accurate, current, or error-free.
You remain responsible for verifying information that is important to you before relying on it.
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21. ACCOUNT SUSPENSION OR TERMINATION
We may suspend, restrict, or terminate your access to the Services where:
• You materially breach these Terms;
• You use the Services unlawfully;
• You attempt to compromise the security of the Services;
• You engage in fraudulent activity;
• Your account presents a security risk;
• Payment obligations remain unpaid; or
• We reasonably believe restriction is necessary to protect Chores & Co, our users, or third parties.
Where reasonably possible, we will provide notice before terminating an account, except where immediate action is reasonably necessary for security, legal, or other serious reasons.
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22. TERMINATION BY YOU
You may stop using Chores & Co at any time.
You may request deletion of your account by contacting:
privacy@choresandco.com
Termination of an account does not automatically eliminate information that we are legally required to retain.
Third-party providers may also retain information in accordance with their own legal obligations and retention policies.
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23. EFFECT OF TERMINATION
Upon termination:
• Your right to access the Services may end;
• Paid features may become unavailable;
• We may delete or anonymise account information in accordance with our Privacy Policy; and
• Provisions of these Terms that by their nature should survive termination will continue to apply.
This includes provisions relating to intellectual property, limitations of liability, indemnification, disputes, and applicable law.
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24. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Chores & Co will not be liable for indirect, incidental, consequential, special, or punitive losses arising from your use of or inability to use the Services.
This may include, where legally permitted:
• Loss of profits;
• Loss of revenue;
• Loss of business;
• Loss of opportunity;
• Loss of data;
• Loss of goodwill; or
• Business interruption.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms is intended to exclude or limit liability for fraud, intentional misconduct, or any other liability that cannot legally be excluded or limited.
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25. CONSUMER RIGHTS
Nothing in these Terms is intended to remove, restrict, or limit any mandatory consumer rights available under applicable law.
Where South African consumer-protection legislation applies, including the Consumer Protection Act 68 of 2008 ("CPA"), applicable consumer rights will continue to apply.
Where mandatory consumer-protection laws in another jurisdiction apply to you, those laws may provide additional rights.
Where a provision of these Terms conflicts with a mandatory legal right that cannot be waived, the mandatory legal right will prevail.
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26. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Chores & Co and its officers, employees, contractors, and service providers harmless from claims, losses, liabilities, damages, and reasonable costs arising from:
• Your unlawful use of the Services;
• Your material breach of these Terms;
• Your violation of another person's rights; or
• Content or information that you submit to the Services unlawfully.
This section does not apply to the extent that the relevant claim results from Chores & Co's own unlawful conduct or liability that cannot legally be transferred to you.
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27. EVENTS OUTSIDE OUR CONTROL
Chores & Co will not be responsible for failure or delay caused by circumstances reasonably outside our control.
These may include:
• Natural disasters;
• Power failures;
• Internet failures;
• Telecommunications failures;
• Cyberattacks;
• Third-party service outages;
• Government action;
• Civil unrest;
• War;
• Epidemics or pandemics; or
• Other events beyond our reasonable control.
We will take reasonable steps to resume the affected Services when practical.
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28. CHANGES TO THE SERVICES
We may modify, improve, replace, suspend, or discontinue parts of the Services from time to time.
Changes may be necessary because of:
• Technical developments;
• Security requirements;
• Legal or regulatory requirements;
• Changes to third-party services;
• Improvements to functionality; or
• Business requirements.
Where a material change substantially affects a paid Service, we will provide appropriate notice where required by applicable law.
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29. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be published on:
www.choresandco.com
The "Last Updated" date at the beginning of these Terms will indicate when they were most recently changed.
Where required by law, we will provide additional notice of material changes.
Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms, except where applicable law requires a different form of acceptance.
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30. GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa, unless mandatory laws applicable to you require otherwise.
Nothing in this section prevents a consumer from relying on mandatory consumer-protection or other legal rights available in the jurisdiction in which they reside.
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31. DISPUTE RESOLUTION
If you have a dispute with Chores & Co, we encourage you to contact us first so that we can attempt to resolve the issue informally.
You may contact:
info@choresandco.com
Where appropriate, the parties may attempt to resolve the dispute through negotiation or another mutually agreed dispute-resolution process before commencing formal proceedings.
Nothing in this section prevents you from exercising a mandatory legal right to approach a regulator, court, tribunal, consumer authority, or other competent body.
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32. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in full force and effect.
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33. NO WAIVER
If Chores & Co does not immediately enforce a provision of these Terms, this does not mean that Chores & Co has waived its right to enforce that provision in the future.
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34. ENTIRE AGREEMENT
These Terms, together with the Chores & Co Privacy Policy and any additional terms expressly presented to you when purchasing or using particular Services, constitute the agreement between you and Chores & Co regarding your use of the Services.
If there is a conflict between these Terms and specific terms presented for a particular paid product or service, the specific terms will apply to the extent of the conflict.
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35. CONTACT US
If you have questions about these Terms, please contact:
Chores & Co
Website:
www.choresandco.com
Application:
app.choresandco.com
General support:
info@choresandco.com
Privacy enquiries:
privacy@choresandco.com
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Last Updated: 9 August 2026
